![]() ![]() ![]() If the answer is not available on the help center, use the Help button on the bottom-right side of any page to quickly submit a ticket. Submit Tickets directly from this Help site Submitting a ticket in this fashion automatically includes information about your account, which allows the help center to better help you. To submit a help ticket, use the red question mark link at the top-right of every page in your portal and then click the personal help link (pictured above). Also, the help team is not available on holidays. The help team is not available on weekends, but the incoming tickets are monitored for emergency situations that cannot wait until Monday. Frequently Asked Questions on the right side contain links to short videos and help pages that answer common questions.Īs good as the help website is as a self-help tool, there are times when online help just is not good enough. For those times, you need a real person to answer your questions.ĭuring the school year, the support agents are available within normal business hours.Use the links under training to see available training options.Click personal help to submit a ticket. ![]() The Help Website link will take you directly to this help website.Use the search box to find topics by keyword searching.You can click the question mark icon located at the top-right of every page in your portal and you will find a number of resources to help you find answers. If you cannot find it, try searching for 'App Store' or 'Google Play'. In iOS phones, this is the App Store while on Andriod phones, this will be Google Play. This article is dedicated to School Loop's Plus product and can be accessed directly from your School Loop account. Follow these steps to set up your School Loop mobile App available for School Loop Plus : Open the app store application on your smartphone. ![]()
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